Privacy Policy

1. Introduction

ReappperCA ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (reappperca.com) and services.

This policy complies with Singapore's Personal Data Protection Act (PDPA) and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Identification information (NRIC/FIN, passport number for foreign buyers)
• Financial information (income, employment details, credit information)
• Property preferences and requirements
• Communication history and preferences
• Website usage data and analytics

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing real estate services and property recommendations
• Processing property transactions and managing client relationships
• Communicating about our services, market updates, and property opportunities
• Conducting market research and analysis
• Improving our website and services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who assist in providing our services
• Property Developers: When facilitating property transactions
• Financial Institutions: For mortgage and financing purposes
• Legal Professionals: Lawyers and conveyancers involved in transactions
• Government Authorities: When required by law or regulation
• Business Partners: With your explicit consent for joint marketing activities

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Secure data storage and backup systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and recommendations
• Support our marketing and advertising efforts

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. Your Rights

Under Singapore's PDPA and other applicable laws, you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal: Withdraw consent for processing (where applicable)
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Support business operations and continuity

Typically, we retain client information for 7 years after the completion of services, unless a longer retention period is required by law.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside Singapore. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the Personal Data Protection Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Complaints

If you believe we have not handled your personal information appropriately, you may file a complaint with:

• Our Data Protection Officer using the contact details above
• The Personal Data Protection Commission Singapore (PDPC)
• Other relevant supervisory authorities in your jurisdiction