1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and ReappperCA Pte Ltd ("Company," "we," "our," or "us") regarding your use of our website (reappperca.com) and real estate services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
ReappperCA provides real estate services in Singapore, including but not limited to:
- Property buying and selling assistance
- Investment advisory services
- Property valuation services
- Rental management services
- Market research and analysis
- Property consultation services
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. User Accounts and Registration
To access certain features of our services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Update your information as necessary to keep it accurate
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Professional Services and Limitations
4.1 Professional Advice
Our services include professional real estate advice based on market knowledge and experience. However:
- All property investments carry inherent risks
- Past performance does not guarantee future results
- Market conditions can change rapidly
- You should conduct your own due diligence
4.2 No Guarantee of Outcomes
While we strive to provide excellent service, we cannot guarantee:
- Successful completion of property transactions
- Specific property appreciation or rental yields
- Availability of financing or mortgage approval
- Particular timeframes for buying or selling
5. User Responsibilities and Conduct
You agree to use our services responsibly and lawfully. You must not:
- Provide false or misleading information
- Use our services for illegal purposes
- Interfere with the operation of our website or services
- Attempt to gain unauthorized access to our systems
- Harass, abuse, or harm our staff or other users
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
6. Fees and Payment Terms
6.1 Service Fees
Our fees vary depending on the services provided and are typically based on:
- Commission percentages for property transactions
- Fixed fees for specific services
- Hourly rates for consultation services
- Management fees for ongoing services
6.2 Payment Terms
Fees are generally payable:
- Upon successful completion of property transactions
- In advance for certain consultation services
- Monthly for ongoing management services
- As otherwise agreed in writing
6.3 Disputes
Any fee disputes must be raised within 30 days of the invoice date.
7. Intellectual Property Rights
The content on our website and materials, including text, graphics, logos, images, and software, are owned by or licensed to ReappperCA and are protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or branding without authorization
- Create derivative works based on our materials
- Reverse engineer or attempt to extract our proprietary information
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers and Limitations of Liability
9.1 Service Disclaimers
Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including:
- Warranties of merchantability or fitness for a particular purpose
- Guarantees of accuracy, completeness, or timeliness
- Warranties regarding uninterrupted or error-free service
9.2 Limitation of Liability
To the maximum extent permitted by law, ReappperCA shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or business opportunities
- Damages exceeding the fees paid for our services
- Third-party actions or market conditions beyond our control
10. Indemnification
You agree to indemnify, defend, and hold harmless ReappperCA, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any law or third-party rights
- Any false or misleading information you provide
11. Third-Party Services and Links
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for:
- The content or practices of third-party websites
- The availability or reliability of external services
- Any transactions or interactions with third parties
- The privacy practices of external websites
12. Termination
Either party may terminate this agreement:
- At any time with written notice
- Immediately for material breach of these Terms
- If required by law or regulation
Upon termination:
- Your access to our services will cease
- Outstanding fees become immediately due
- Confidentiality obligations continue
- Completed transactions remain valid
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by Singapore law, without regard to conflict of law principles.
13.2 Dispute Resolution Process
Any disputes will be resolved through:
- Good faith negotiations between the parties
- Mediation through the Singapore Mediation Centre (if agreed)
- Arbitration under Singapore International Arbitration Centre rules
- Litigation in Singapore courts as a last resort
14. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including:
- Natural disasters or severe weather
- Government actions or regulatory changes
- War, terrorism, or civil unrest
- Pandemics or public health emergencies
- Technology failures or cyber attacks
15. Modifications to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Providing notice during your next service interaction
Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.
16. Severability and Entire Agreement
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and ReappperCA regarding the use of our services.
17. Contact Information
For questions about these Terms of Service, please contact us: